THE THROUGHPUT BLOG

Your space for strategies to think clearer, lead better, and keep growing.

Josh McKain Josh McKain

The Psychology of Customers

In this episode, I sit down with shop owner and acquirer Mike Fritz to break down the “psychology” of customers in very practical terms: current, dormant, and new. We talk about how to win more work from the customers you already have, how to reengage dormant accounts, and why chasing new logos is usually the most expensive, riskiest path to growth.

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Josh McKain Josh McKain

Cash (Flow) is King

In this episode, Mike Payne joins me to break down the realities of cash flow inside a manufacturing business—from long customer terms to inventory decisions to the hidden costs that silently drain margin. We unpack practical tools and habits every shop should use to protect cash and stay in control.

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Josh McKain Josh McKain

Your Tech Stack is Your Best Sales Tool

In this episode, Paul Van Metre joins me to explain why your tech stack may be the most powerful sales tool in your shop—and how using modern systems can create speed, quality, and customer confidence that traditional selling can’t match.

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Josh McKain Josh McKain

"Cost Savings" is Not a Dirty Word

In this episode, I sit down with transformation expert Chad Bareither to break down why “cost savings” isn’t a dirty word—and how leaders can reframe cash as fuel for reinvestment, growth, and healthier operations. We walk through real case studies that show how clarity of vision drives massive results.

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